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FAQ

Find quick answers to our guest’s most frequently asked questions.

Placing An Order

How can I pay for my order?

We accept payment methods such as Paypal and Razorpay. You can purchase our product here in our website.

When will I be charged for my order?

Many jewelers offer seasonal discounts or deals for large purchases. At Godaharidev Jewells, we start with the best prices on diamond jewelry. Unlike traditional jewelers who raise prices to cover costs like branch offices and marketing, our online business model eliminates these expenses. This allows us to offer high-quality jewelry at prices that are 30-50% lower. As a result, there is no need for additional discount.

Discounts and Promotions

How do I find out about current discounts and promotions?

Many jewelers offer seasonal discounts or deals for large purchases. At Godaharidev Jewells, we start with the best prices on diamond jewelry. Unlike traditional jewelers who raise prices to cover costs like branch offices and marketing, our online business model eliminates these expenses. This allows us to offer high-quality jewelry at prices that are 30-50% lower. As a result, there is no need for additional discount.

Delivery and Pick Up Information

What shipping and pick up options do you offer online shoppers?

You can have your diamond jewelry delivered to any address of your choice, no matter where you live.

We use world-class companies like FedEx and DHL to process and ship your purchases, so any item you buy is safe in transit on its way to you. We also insure your items free of charge to give you extra piece of mind. You can learn more about our free shipping policy here. Additionally, you can pick up your diamond jewelry from a nearby FedEx pick-up location.
Order Status and Tracking

Can I track my order?

Once your jewelry has been shipped, we will email you the tracking number. While we can't provide an exact delivery time, expect it between 9 a.m. and 6 p.m. If no one is available at the address, the courier will leave contact details to reschedule. Once the courier confirms delivery, we will contact you for final confirmation.

What if my carrier says my package has been delivered, but I’m not seeing it anywhere?

You must contact the courier which is the FedEx or Ups to confirm the delivery. Another way to track your order is to click on the 'Track Your Order' link located in the footer of our website. Then, enter your order number and email address, and click on 'View Order Status' for information on your shipment.

Returns and Exchanges

I want to return my purchase. Where do I begin?

Our clients can return purchased products within 7 days of delivery without needing to provide a reason. The product must be returned in its original condition. To use this service, please fill out this form and our team will contact you shortly. Note that the 30-day return policy does not apply to stock sale, tailor-made, engraved, and customized products.

When will I receive my refund?

After we receive the returned item along with the free gift, our Quality Assurance team will inspect the pieces. Once approved, your refund will be processed within 24 to 48 hours and you can expect the amount to be credited to your original payment method within 8 to 12 business days.

Warranties and Extended Service Plans

What protection plans are available for my jewelry?

We provide a 20-year guarantee against hidden flaws on purchased products. If the jewelry does not meet your quality standards, notify us within 2 months of discovering the issue. Contact our diamond jewelry advisor through godaharidevjewells.com or call (insert number).

Repairs

Can I track the status of my repair?

If you need assistance with a purchase or have any questions, you can reach out to us via email or phone at any time. For real-time support, feel free to join us on live chat.

What do I do if my jewelry needs to be repaired?

Our office is centrally located in India, but we do not have any physical stores. All our jewelry is exclusively sold online. If you need assistance with a purchase or have any questions, you can reach out to us via email or phone at any time. For real-time support, feel free to join us on live chat.

Appointment Booking

Can I book an appointment with a jewelry expert based on my schedule?

- Yes, you can book an appointment with our jewelry expert based on your schedule. Contact our jewellery advisor on godaharidevjewells.com.

Didn't Find What You're Looking For?

Didn't find what you're looking for?

Godaharidev Jewels strives to ensure your utmost satisfaction as our customer. In the event that you have any concerns or complaints, we encourage you to promptly communicate them to us. This allows us to promptly seek and implement suitable solutions. For any other inquiries regarding our products or services, please reach out to us through the provided contact channels.

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Engage With Us

Reach out to us via phone, chat, text to connect with a jewelry expert or customer service agent.

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Receive it Today !

Order online for in-store or curbside pickup, or Available for same-day home delivery !

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Returns

Order online for in-store pickup, subscribe, or choose same-day home delivery !

Customers Talk About Us

Testimonials

"GodaHariDev Jewellery has been a game-changer for our business. The connections we've made have been invaluable. Highly recommend!"

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Ritesh Goyal

"Finding quality gemstones was always a hurdle. Through GodaHariDev, we now have access to a diverse range of suppliers. Exceptional quality...

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Mukul Natani

"Our manufacturing tools have never been more in demand. This platform has opened new avenues for our business."

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Sunil Rajput

"GodaHariDev Jewellery has been a game-changer for our business. The connections we've made have been invaluable. Highly recommend!"

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Ramkesh
7 Days Return Policy