FAQS

- We accept payment methods such as Paypal and Razorpay. You can purchase our product here in our website.

- Many jewelers offer seasonal discounts or deals for large purchases. At Godaharidev Jewells, we start with the best prices on diamond jewelry. Unlike traditional jewelers who raise prices to cover costs like branch offices and marketing, our online business model eliminates these expenses. This allows us to offer high-quality jewelry at prices that are 30-50% lower. As a result, there is no need for additional discount.

- Many jewelers offer seasonal discounts or deals for large purchases. At Godaharidev Jewells, we start with the best prices on diamond jewelry. Unlike traditional jewelers who raise prices to cover costs like branch offices and marketing, our online business model eliminates these expenses. This allows us to offer high-quality jewelry at prices that are 30-50% lower. As a result, there is no need for additional discount.

- You can have your diamond jewelry delivered to any address of your choice, no matter where you live.

- Once your jewelry has been shipped, we will email you the tracking number. While we can't provide an exact delivery time, expect it between 9 a.m. and 6 p.m. If no one is available at the address, the courier will leave contact details to reschedule. Once the courier confirms delivery, we will contact you for final confirmation.

- You must contact the courier which is the FedEx or Ups to confirm the delivery. Another way to track your order is to click on the 'Track Your Order' link located in the footer of our website. Then, enter your order number and email address, and click on 'View Order Status' for information on your shipment.

- Our clients can return purchased products within 7 days of delivery without needing to provide a reason. The product must be returned in its original condition. To use this service, please fill out this form and our team will contact you shortly. Note that the 30-day return policy does not apply to stock sale, tailor-made, engraved, and customized products.

- After we receive the returned item along with the free gift, our Quality Assurance team will inspect the pieces. Once approved, your refund will be processed within 24 to 48 hours and you can expect the amount to be credited to your original payment method within 8 to 12 business days.

- We provide a 20-year guarantee against hidden flaws on purchased products. If the jewelry does not meet your quality standards, notify us within 2 months of discovering the issue. Contact our diamond jewelry advisor through godaharidevjewells.com or call (insert number).

- If you need assistance with a purchase or have any questions, you can reach out to us via email or phone at any time. For real-time support, feel free to join us on live chat.

- Our office is centrally located in India, but we do not have any physical stores. All our jewelry is exclusively sold online. If you need assistance with a purchase or have any questions, you can reach out to us via email or phone at any time. For real-time support, feel free to join us on live chat.

- Yes, you can book an appointment with our jewelry expert based on your schedule. Contact our jewellery advisor on godaharidevjewells.com.

- Godaharidev Jewels strives to ensure your utmost satisfaction as our customer. In the event that you have any concerns or complaints, we encourage you to promptly communicate them to us. This allows us to promptly seek and implement suitable solutions. For any other inquiries regarding our products or services, please reach out to us through the provided contact channels.